Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Insurance for International Express Delivery via DHL express.For buyers outside of the Greece
DHL Express Shipping 2~5 Working days from the date the package was shipped.
World Wide to All Countries
I need your telephone number.Please write it a the note for seller during checkout.
You will also get a tracking number so you can check up on where your package is.
*𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘸𝘢𝘳𝘦 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘪𝘴 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘣𝘭𝘦 𝘧𝘰𝘳 𝘢𝘯𝘺 𝘧𝘰𝘳𝘮 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘧𝘦𝘦𝘴 𝘵𝘩𝘢𝘵 𝘮𝘢𝘺 𝘢𝘱𝘱𝘭𝘺 𝘵𝘰 𝘵𝘩𝘦𝘪𝘳 𝘤𝘰𝘶𝘯𝘵𝘳𝘺. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘺𝘰𝘶 𝘵𝘰 𝘥𝘰 𝘺𝘰𝘶𝘳 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘣𝘦𝘧𝘰𝘳𝘦 𝘺𝘰𝘶 𝘱𝘭𝘢𝘤𝘦 𝘺𝘰𝘶𝘳 𝘰𝘳𝘥𝘦𝘳 𝘪𝘧 𝘺𝘰𝘶 𝘢𝘳𝘦 𝘣𝘢𝘴𝘦𝘥 𝘰𝘶𝘵𝘴𝘪𝘥𝘦 𝘵𝘩𝘦 𝘌𝘜.
➣ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙛𝙧𝙤𝙢 𝙩𝙝𝙚 𝙐𝙆: 𝘈𝘭𝘭 𝘰𝘳𝘥𝘦𝘳𝘴 𝘸𝘪𝘵𝘩 𝘢 𝘥𝘦𝘴𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘵𝘩𝘦 𝘜𝘒 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘶𝘯𝘥𝘦𝘳𝘨𝘰 𝘢 𝘝𝘈𝘛 𝘵𝘢𝘹 𝘰𝘧 20%, 𝘸𝘩𝘪𝘤𝘩 𝘯𝘦𝘦𝘥𝘴 𝘵𝘰 𝘨𝘦𝘵 𝘱𝘢𝘪𝘥 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘣𝘦𝘧𝘰𝘳𝘦 𝘵𝘩𝘦𝘺 𝘳𝘦𝘤𝘦𝘪𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘱𝘢𝘤𝘬𝘢𝘨𝘦. 𝘛𝘩𝘦 𝘝𝘈𝘛 𝘪𝘴 𝘳𝘦𝘤𝘰𝘭𝘭𝘦𝘤𝘵𝘦𝘥 𝘣𝘺 𝘵𝘩𝘦 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘢𝘯𝘥 𝘵𝘩𝘦𝘯 𝘨𝘪𝘷𝘦𝘯 𝘵𝘰 𝘵𝘩𝘦 𝘜𝘒 𝘨𝘰𝘷𝘦𝘳𝘯𝘮𝘦𝘯𝘵. 𝘛𝘩𝘦 𝘜𝘒 𝘝𝘈𝘛 𝘵𝘢𝘹 𝘤𝘢𝘯𝘯𝘰𝘵 𝘣𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳𝘦𝘥 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨 𝘰𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘧𝘦𝘦𝘴.
➣ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙛𝙧𝙤𝙢 𝙩𝙝𝙚 𝙐𝙎: 𝘍𝘰𝘳 𝘢𝘭𝘭 𝘰𝘳𝘥𝘦𝘳𝘴 𝘸𝘪𝘵𝘩 𝘢 𝘵𝘰𝘵𝘢𝘭 𝘰𝘧 𝘰𝘷𝘦𝘳 800$ 𝘵𝘩𝘦𝘳𝘦 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘴𝘰𝘮𝘦 𝘢𝘮𝘰𝘶𝘯𝘵 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘵𝘢𝘹𝘦𝘴 𝘵𝘩𝘢𝘵 𝘸𝘪𝘭𝘭 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘣𝘦 𝘱𝘢𝘪𝘥. 𝘋𝘏𝘓 𝘤𝘰𝘭𝘭𝘦𝘤𝘵𝘴 𝘵𝘩𝘦𝘴𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘥𝘶𝘵𝘪𝘦𝘴 𝘢𝘯𝘥 𝘵𝘢𝘹𝘦𝘴 𝘢𝘯𝘥 𝘵𝘩𝘦𝘺 𝘩𝘢𝘯𝘥𝘭𝘦 𝘵𝘩𝘦𝘮 𝘵𝘰 𝘵𝘩𝘦 𝘜𝘚𝘈 𝘤𝘶𝘴𝘵𝘰𝘮𝘴.
➣ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙛𝙧𝙤𝙢 𝘼𝙐 𝙖𝙣𝙙 𝘾𝘼 𝘮𝘢𝘺 𝘢𝘭𝘴𝘰 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘱𝘢𝘺 𝘧𝘰𝘳 𝘴𝘰𝘮𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘵𝘢𝘹𝘦𝘴, 𝘥𝘦𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘰𝘯 𝘵𝘩𝘦 𝘷𝘢𝘭𝘶𝘦 𝘰𝘧 𝘵𝘩𝘦𝘪𝘳 𝘰𝘳𝘥𝘦𝘳.
𝘛𝘩𝘪𝘴 𝘢𝘭𝘴𝘰 𝘢𝘱𝘱𝘭𝘪𝘦𝘴 𝘧𝘰𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘧𝘳𝘰𝘮 𝘚𝘸𝘪𝘵𝘻𝘦𝘳𝘭𝘢𝘯𝘥, 𝘕𝘰𝘳𝘸𝘢𝘺 𝘢𝘯𝘥 𝘰𝘵𝘩𝘦𝘳 𝘤𝘰𝘶𝘯𝘵𝘳𝘪𝘦𝘴 𝘰𝘶𝘵𝘴𝘪𝘥𝘦 𝘌𝘜.
𝗜𝗡 𝗖𝗔𝗦𝗘 𝗢𝗙 𝗥𝗘𝗧𝗨𝗥𝗡, 𝗥𝗘𝗙𝗨𝗡𝗗, 𝗢𝗥 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗘𝗫𝗖𝗛𝗔𝗡𝗚𝗘:
𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘸𝘢𝘳𝘦 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦𝘳𝘦 𝘮𝘪𝘨𝘩𝘵 𝘣𝘦 𝘴𝘰𝘮𝘦 𝘢𝘥𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘶𝘴𝘵𝘰𝘮𝘴 𝘧𝘦𝘦𝘴, 𝘢𝘱𝘢𝘳𝘵 𝘧𝘳𝘰𝘮 𝘵𝘩𝘦 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨 𝘤𝘰𝘴𝘵𝘴, 𝘵𝘩𝘢𝘵 𝘤𝘢𝘯𝘯𝘰𝘵 𝘣𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳𝘦𝘥 𝘢𝘴 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨 𝘧𝘦𝘦𝘴 𝘯𝘦𝘪𝘵𝘩𝘦𝘳 𝘤𝘢𝘯 𝘰𝘶𝘳 𝘴𝘩𝘰𝘱 𝘣𝘦 𝘩𝘦𝘭𝘥 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘣𝘭𝘦 𝘧𝘰𝘳.
📍 Due to some recent changes in the European Union's customs, delays up to 1 month and possible customs fees are to be expected for all returning packages from outside the EU. Our shop bears no responsibility and has no control over that.
🔔 𝙄𝙈𝙋𝙊𝙍𝙏𝘼𝙉𝙏 𝙉𝙊𝙏𝙄𝘾𝙀: ʙᴇᴄᴀᴜꜱᴇ ᴀʟʟ ᴏꜰ ᴏᴜʀ ᴘʀᴏᴅᴜᴄᴛꜱ ᴀʀᴇ ʜᴀɴᴅᴍᴀᴅᴇ, ɪɴ ᴛʜᴇ ᴄᴀꜱᴇ ᴏꜰ ꜰᴀʟꜱᴇ ꜱɪᴢᴇ ᴏʀ ɢɪᴠᴇɴ ᴍᴇᴀꜱᴜʀᴇᴍᴇɴᴛꜱ ʙʏ ᴛʜᴇ ᴄᴜꜱᴛᴏᴍᴇʀ, ᴛʜᴇʀᴇ ɪꜱ ɴᴏᴛ ᴛʜᴇ ᴏᴘᴛɪᴏɴ ᴏꜰ ʀᴇᴛᴜʀɴ ʙᴜᴛ ᴏɴʟʏ ᴏꜰ ᴇxᴄʜᴀɴɢᴇ. ɪɴ ᴛʜᴀᴛ ᴄᴀꜱᴇ, ᴛʜᴇ ᴄᴜꜱᴛᴏᴍᴇʀ ᴡɪʟʟ ɴᴇᴇᴅ ᴛᴏ ᴘᴀʏ 15% ʀᴇꜱᴛᴏᴄᴋɪɴɢ ꜰᴇᴇꜱ ᴀɴᴅ ᴛᴀᴋᴇ ᴄᴀʀᴇ ᴏꜰ ᴛʜᴇ ꜱʜɪᴘᴘɪɴɢ ᴄᴏꜱᴛꜱ ᴏꜰ ᴛʜᴇ ᴛʀᴀɴꜱᴘᴏʀᴛᴀᴛɪᴏɴ ᴏꜰ ᴛʜᴇ ᴘʀᴏᴅᴜᴄᴛ ʙᴏᴛʜ ᴡᴀʏꜱ.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Returns are accepted within 14 days of receiving your purchase. Unless we have a communication with the customer and i have given different instructions, the item must be returned only with express shipping in a new and unused condition in a protective or original packaging. Please contact me to request a refund. Refunds will be issued minus shipping and customs charges.
No cancellation or returns accepted or refunds given for custom made or made to order, or with a 3rd party discount or coupon code are only eligible for an exchange towards any other item(s) of equal or higher value.
Customers that want to make a return and take refund have to also return the original tax/vat receipt that was included with their order. Without the receipt there can be no refund! Also customers are responsible for any possible customs fees are to be expected for all returning packages from outside the EU.
If customers have entered wrong shipping address information in Etsy or their local post service did not find them in their address during delivery process and their order returns to me the order can be refunded minus the shipping cost or can be re shipped plus new shipping cost.
If the unclaimed returned order has any kind of a discount like free shipping or percentage in its price then the discount will also be deducted from the refunded cost and always refund will be given after I receive the returned item.
If a non refundable non returnable custom made order or item made to order returns back for the reasons above there is only the option for the customer to pay new shipping cost to receive it back. The product will remain to me until the customer repay for the shipping cost.
Customers are responsible to track and receive their orders and communicate with their local post service for delivery.
Please note that each and every item is handcrafted by our workshop. We work very hard to ship as soon as we are able, but due to my high order volume, please allow some time for production, before shipping. You can view the production time for each piece under the "Shipping & Policies" tab in the listing description.
I update my production times frequently and during high-demand times the production process will be slightly longer (Mother's Day, Christmas, Valentine's Day, etc.). You can view the estimated shipping times in my shop policies above. Please contact me directly with any questions or concerns about when a piece may arrive. Thank you! :)
Each and every piece will arrive ready for gift-giving, whether it be a gift just for you, or for a loved one :)
★If we are shipping directly to the gift recipient, and you would like to include a handwritten message, please leave me a note at checkout to let me know!
We use the same sizing scale as the fine jewelry stores in a local mall and they will size you for free. If you are unable to have your ring sized at a professional jewelry store, you can find many ways to this link: https://findmyringsize.com/
International customers: please copy and paste this link into your browser to see the international sizing chart conversion:
We ship to Canada only with Dhl
➣ Because we had some issues with Canada post and we can not trust their reliability, we decided to charge more and ship all the orders to Canada Through DHL Express Mail, and the delivery time is 3-5 days very safely. Our intention is always the happy customers by the shopping experience.
Fine Jewelry is not impervious to normal wear, activities, or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse. We don't provide warranties for damage due to normal wear, product loss, loss of stones, or theft. damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product is also not covered.
Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs, or bathing. Prongs and precious metals, in general, wear over time and may require " building up" or restoration work as normal wear. Bent, caught, or worn out prongs allowing a stone to fall out or be lost due to normal wear or other damage. A lost stone or a stone has fallen out due to shipping or breaking caused by normal wear or other damage.
While all of my jewelry is carefully handcrafted, please be sure to follow the care instructions that I send out with each piece to ensure that your jewelry will not suffer breakage. Most importantly, please do not wear your jewelry while sleeping, as movements during sleep can result in damage.
Refunds will not be issued if the returned items are opened or in used condition or altered or damaged in any way and also if the returning shipping and packaging method is different than previously mentioned.
If the customer claims that he or she has received a damaged product and requests a repair or a return and refund then the product must always be returned to me for examination and if there is no alteration or damage from misuse I will refund the shipping cost for returning the product to me and send a new one or refund it depending on the customer request. I can not take any responsibility if your item lost or stolen by your local post service, airport, customs, etc, once your order has entered your country!
📌 I don't accept cancellations. Contact ASAP (within 14 days of receiving) if you are unhappy with your order. In case of returns, refunds, or exchanges, the shipping fees are paid by the customer. There may be some additional customs fees that cannot be considered shipping costs and our shop isn't responsible for.
Non-personalized items can be returned for a refund of the full item cost (not including shipping fees) if returned unworn and in the original packaging. Custom orders, products made to order, and items on sale aren't refundable or exchangeable.
Making a purchase on my Etsy shop means you automatically agree with the shop's policies.
🔔 Please contact us immediately if you believe that your package was lost in transit.
For domestic orders: if your order is marked as “delivered” and you have not received your package, we can remake your order with payment of a replacement fee. Please note that some packages may require signature confirmation, so please contact your postal service to ensure that they are not holding the package.
For international orders: we are required 45 days to file insurance claims for international orders due to customs checks. Insurance claims are time-sensitive. Any claims must be made within 90 days of the original shipment date.
We ship the packages from Greece. The estimate delivery time from Greece with DHL or FedEx Express Shipping is:
📌USA: 2-3 working days
📌AU - CA: 2-5 working days
📌EU: 1-2 working days
📌Rest of the world: 3-7 working days
The delivery time is extended during the Holiday season, Black Friday, Cyber Monday, and at high-demand times. The delivery times are an estimation. Any further delay at the destination countries is beyond my control. Buyers are responsible for any duties, customs charges, or VAT taxes that may occur. The order will be shipped to your ETSY address, so, make sure you provide the correct address! I am not responsible for incorrect address therefore if your order is returned.
Based on new regulations since Brexit, all orders with destination to the UK have to undergo a VAT tax of 20%, which needs to get paid from the customers before they receive their package. The VAT is recollected by the shipping company and then given to the UK government. The UK VAT tax cannot be considered shipping or customs fees.
📍 ᴅᴇʟᴀʏꜱ ᴜᴘ ᴛᴏ 1 ᴍᴏɴᴛʜ ᴀɴᴅ ᴘᴏꜱꜱɪʙʟᴇ ᴄᴜꜱᴛᴏᴍꜱ ꜰᴇᴇꜱ ᴀʀᴇ ᴛᴏ ʙᴇ ᴇxᴘᴇᴄᴛᴇᴅ ꜰᴏʀ ɪɴᴄᴏᴍɪɴɢ ᴘᴀᴄᴋᴀɢᴇꜱ ꜰʀᴏᴍ ᴏᴜᴛꜱɪᴅᴇ ᴛʜᴇ ᴇᴜ. ᴏᴜʀ ꜱʜᴏᴘ ᴄᴀɴɴᴏᴛ ʙᴇ ʜᴇʟᴅ ʀᴇꜱᴘᴏɴꜱɪʙʟᴇ ꜰᴏʀ ᴛʜɪꜱ.